📍 Where We Ship
We currently ship across India, to all serviceable pin codes.
📦 Fulfillment Model
Thrilokam fulfills orders in two ways:
- Directly Stocked: Certain bamboo products, handcrafted gifts, spiritual items, and cotton clothing are stocked and shipped directly by us.
- Dropshipped: Other products are fulfilled through partner artisans and suppliers.
For all items, allow 3–5 business days for processing, followed by 7–12 business days for delivery after dispatch.
⏱️ Processing Time
All orders are processed within 3–5 business days before dispatch.
Dropshipped items are fulfilled by our supplier or fulfillment partners. The 3–5-business-day processing estimate applies to these orders as well.
🚛 Delivery Timelines
All orders are delivered within 7–12 business days after dispatch.
Actual delivery time depends on:
- Your location (distance from our fulfillment center)
- Weather conditions
- Local courier serviceability
The 7–12-business-day delivery estimate applies to all items after dispatch, including dropshipped products. Actual delivery time can depend on your location, weather conditions, and local courier serviceability.
💳 Shipping Charges
Free Shipping on All Orders! 🚚✨
Shipping is free on every order across India. No shipping charges will be added at checkout.
🔍 Order Tracking
As soon as your order ships, you’ll receive a tracking link via email/SMS/WhatsApp so you can follow your delivery every step of the way.
⚠️ Delays
While we do everything possible to ship and deliver on time, occasional delays can happen due to:
- Weather disruptions
- Courier network issues
- Supplier-side delays
- High festival-season demand
We proactively notify you if your order is significantly delayed — you’ll never be left wondering where your package is.
🤝 Our Commitment to You
- Every handcrafted and spiritual item is carefully packed to prevent damage in transit.
- We personally coordinate with our supplier partners to ensure your dropshipped items meet the same quality and care standards as our directly stocked products.
- Our support team is just an email away at contact@thrilokam.in for any shipping concerns — before, during, or after delivery.
- Transparency first: no hidden charges, no surprise delays without communication.
